Shopify X Bytepaper

Every Shopify order becomes a WhatsApp conversation

Connect Shopify to Bytepaper and every order, payment, and delivery update flows straight into a WhatsApp message your customer actually opens — with order info, payment status, and live tracking, sent the moment it happens.

Your customers shouldn't have to check their email to know what's happening with their order

Order confirmations get buried in inboxes. WhatsApp gets opened in seconds. This integration moves your entire order journey onto the channel customers actually read.

Fewer "where is my order?" messages

Order confirmation, payment status, and delivery tracking go out automatically — customers know exactly where things stand without asking your team.

A WhatsApp relationship from the first order

Welcome new customers to your WhatsApp number the moment they buy. Ask if they need help, and you’ve opened a channel that email never gave you.

A customer list you can actually use again

Every order builds your WhatsApp audience. Use it later for support, restock alerts, or a campaign — without buying a single new lead.

Four Razorpay events, handled for you.

Every time one of these happens in Razorpay, Bytepaper sends the right WhatsApp message — no manual trigger needed.

Order placed
Customer gets an instant order confirmation on WhatsApp with order number, items, and total.
Automated
💳
Payment confirmed
Payment status updates the moment Shopify records it, with the amount paid and order link.
Automated
📦
Order shipped
Customers get notified the moment an order ships, with live delivery tracking included.
Automated
🚚
Out for delivery
A heads-up before the order arrives, so customers are ready and your delivery success rate goes up.
Automated
Refund or cancellation
No more "where's my refund" tickets — customers get a clear update as soon as it's processed.
Automated

One message. Everything they need to know.

Every Bytepaper order update can carry order info, payment status, and live tracking — plus an open invitation to ask for help. No app to download, no account to log into.

Order info, always included

Order number, items, and total — so the customer never has to dig for it.

Payment and delivery status

Paid, pending, shipped, or out for delivery — shown clearly, updated automatically.

A direct order and tracking link

One tap takes the customer straight to live tracking — no separate courier app needed.

A welcome and an open door for support

New customers are welcomed to your WhatsApp number and invited to ask for help — building trust from order one.

Four steps No developer needed

This is the entire setup — no code, no waiting on engineering.

Connect your Shopify store

Authorise Bytepaper to read your Shopify orders. Takes under a minute, no developer needed.

Choose which events to automate

Pick from order placed, payment confirmed, shipped, out for delivery, and refunds.

Set your message templates

Use our ready order-update templates or write your own. Approval usually takes minutes.

Go live

Every new Shopify order from here on triggers the right WhatsApp message automatically.

Before you book a demo.

Do I need a developer to set this up?
No. Connecting Shopify to Bytepaper is a guided setup inside your dashboard — no code, no API keys to manage yourself.
 
Will this work with my existing Shopify store?

Yes. You connect your existing Shopify store during setup — no new store or migration required.

Can I customise the WhatsApp messages?

Yes. You can use Bytepaper’s ready order-update templates or write your own, with order, payment, and tracking details inserted automatically.

What if I only want to automate some events, not all five?

You choose exactly which events to turn on. Most businesses start with order confirmation and delivery updates, then add the rest later.

See it set up on your own Shopify store

Book a 20-minute demo and we’ll show you exactly how this works for your business — live.

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