Grow your Retail Business with Bytepaper

More engagement & More Selling on WhatsApp

Showcase products & engage

Increase engagement with your customers by directly sharing products catalog in WhatsApp. Receive orders and queries directly.

Keep your customers updated

Notify your customers on WhatsApp about the new products, stock refill, discounts, offers, any brand updates and more.

Retarget leads from multiple sources

Integrate lead sources and engage them on WhatsApp using Broadcasts, auto-triggers and sequences.

Increase reach with Broadcasts

WhatsApp provides more open rates. Send discounts and offers to catch the eye of your customers.

Everything you need for WhatsApp Ordering in Bytepaper

Get the tools to launch your WhatsApp Store and reach more customers

WhatsApp Marketing

Broadcasts

Keep in touch with your customers – Schedule broadcasts to reach-out to your customers informing them about new products, offers, discounts, and regular updates to keep in touch with your customers.

Receive inputs from customers – Send broadcasts with templates containing Buttons, Lists or Link that are connected with ChatBots to automatically trigger the next message after receiving input from customers.

Target customers

Capture customers & retarget

Capture customers from multiple sources – Let customers visit your store by scanning your WhatsApp’s QR-Code printed on your marketing material such as brochures, pamphlets, print ads, forms, pop-ups and more.

WhatsApp Chat Widget – Add a Chat widget in your web store to redirect leads over Whatsapp to gain more product related information or chat with your team.

Run digital ads with WhatsApp button – Run your ads on Facebook or Instagram with WhatsApp Button to redirect leads directly into your WhatsApp Chat Inbox for further engagement.

360° Customers View

Customer segmentation & followups

Stages – Setup custom stages or dispositions as per your customer engagement workflow, so your team can move customers through these stages during followups.

Tags – Keep on adding additional tags for your customers. With tags, you can easily narrow down a segment during Broadcast to target accordingly.

Custom fields – Create as many custom fields you need to save additional customer information.

Followups & activities – Let your team add followup comments and past chat reminders history. Additionally, you can view call logs synced via Bytepaper’s mobile app for a complete followup view.

Showcase Products

Create & share products catalog on WhatsApp

Create your Brand’s catalog on WhatsApp. Let your customers explore the products right there in WhatsApp.

Share your inventory included in broadcasting templates. List down up to 30 products with images, descriptions, prices, and more in a single template.

Help customers find the right product

Broadcast templates to up to 1000 customers linking the catalog and products.

Checkout from WhatsApp

Let your customers explore products and checkout from WhatsApp to place orders.

ChatBot Automation

Instantly setup Chatbots to share Catalog & more

Delight your customers using automated Chatbots to share information instantly with incoming chats. Reducing your brand’s response time by 60%.

Automations

Keep reaching our to your customers on many events. Send them a nice welcome message or an appreciation message to join you on your journey.

If you are selling products that need to be restocked, set reminder triggers to get executed.

Capture additional details about your customer like birthdays or anniversaries and share wishes or special discounts.

Truly the possibilities are endless!

Set Triggers

Triggers let you auto-send messages on multiple events like – new customer creation, new order placed, abandoned cart etc.

Set Sequences

Create a sequence of messages to get auto-triggered over a period of days for various events like new customers creation, abandoned cart etc.

Wish on Birthdays & Anniversaries

Turn your ideas into reality. We’re here to make sure you’re converting your leads into customers and that you’re not wasting time.

Set Order Refill Triggers

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WhatsApp Store

Setup WhatsApp catalog and add up to 30 products to instantly share and take orders.

Get your Web Store

Setup your own web-store by adding inventory. Easily share products on WhatsApp and take orders.

Orders Management

Don’t just take orders, manage them with integrated Bytepaper Order Management Solution

Everything you need for a revenue generating WhatsApp Shop

Marketing Broadcasts

Create customer segmentation and schedule targeted broadcasts and gain their attention.

Multi-agent

Route incoming queries to your agents. Assign multiple agents to answer customers’ queries.

Customers Tags

Filter customers by adding tags like “Revisiter”, “High-valued” to give them priority support

Analytical Reports

Get insightful reports on orders, customers, agent’s performance, marketing responses and more

Import data

Integrate Google sheet or upload data directly from .xls. Add additional info using custom fields.

Customer Stages

Create custom stages to keep your data segregated, so your team can focus and target accordingly.

Order Notifications

Notify about abandoned carts, order confirmation, COD info, feedback, tracking info and more.

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