Shared Team Inbox

One WhatsApp number. Your whole team in sync.

Experience the next level of secure email communication, where every message, every file, every byte is enveloped in robust end-to-end encryption.
Start for Free
See how it works
3

Faster response time

98

WhatsApp open rate

40

Higher retention

Trusted by 5000+ businesses

Mahadhan customer Bytepaper
Caller desk customer Bytepaper
Karachi Grill using Bytepaper
Surya Electronics customer Bytepaper
dawaking
marg
radisson JLD
YuktiHerbs
Eleven Course
Ellendorf
Pizzaexpress
thegroovehouse
Accelerator
vellechaira
2500

Brands on Bytepaper

5

Messages delivered daily

98

WhatsApp open rate

4

Customer rating

Built for teams that scale on WhatsApp

From first message to loyal customer — Bytepaper powers every step of the conversation.

Unified Team Inbox

Multiple agents, one WhatsApp number. Assign, reply, and collaborate on every conversation without confusion or missed messages.

Auto-Assign & Chatbots

Chatbots auto-nurture leads around the clock. Smart routing assigns conversations to the right agent or team based on intent, tags, or availability.

Workflow Triggers

Send the right message at the right moment — order confirmations, shipping updates, reminders, and follow-ups — all on autopilot.
 

WhatsApp Flows

Collect structured inputs from customers — forms, surveys, booking confirmations — right within WhatsApp. No links, no friction.
 

CTWA Lead Capture

Click-to-WhatsApp ads from Meta flow directly into your inbox. Leads are captured, tagged, and assigned to your team instantly.
 

Tags, Labels & CRM

Categorise chats with smart tags, track customer stages, and sync data with your CRM for a complete view of every relationship.

Understand your messaging window

WhatsApp’s conversation windows determine when you can reach customers and at what cost. Bytepaper helps you make the most of every window.

Click-to-WhatsApp Ad

Customer clicks CTWA Ad

  • When a customer clicks your Meta ad and lands on WhatsApp, a 72-hour free messaging window opens. You can send marketing messages, share catalogues, and nurture freely — no template required.
Customer Replies

24-hour service window opens

  • Every time a customer replies, a fresh 24-hour free-form messaging window resets. Your agents can respond naturally — no templates needed during this window. Ideal for support, sales, and order queries.

Window closed?

  • After the window expires, re-engage with pre-approved WhatsApp templates — order updates, reminders, or promotional messages. Bytepaper manages template sending automatically via workflows.

Bytepaper shows you the window timer — right in the chat

A live countdown in every conversation header tells your agents how much time is left in the current session — so they can respond at the right moment and never let a hot lead go cold.

From first click to loyal customer

Bytepaper’s inbox is designed around the complete customer lifecycle — not just chat.

 

Lead arrives from Meta Ads or any source

CTWA ads, website widgets, QR codes, or broadcast links — every lead lands directly in your Bytepaper inbox, tagged with their source automatically.

Chatbot qualifies & auto-nurtures

Your bot greets the lead, asks qualifying questions, shares catalogue or pricing, and captures key details — all without human intervention.

Assigned to the right team member

Based on lead stage, intent, or custom rules, Bytepaper auto-assigns the conversation to the right agent. Round-robin or manual — your choice.

Agent closes, notifies, and follows up

Agents engage with full context. Trigger order confirmations, payment links, reminders, and re-engagement campaigns — all from the same inbox.

Customer becomes a loyal repeat buyer

Post-purchase flows, loyalty nudges, and personalised broadcasts keep customers coming back — building trust and retention on the channel they already use.
Bytepaper's Fieldforce App Track Teams With Real Accuracy
Manage your Leads with bytepaper's Fielsforce App

Take orders right inside WhatsApp chat

If your business sells products or services, Bytepaper lets you capture orders, assign them to your fulfilment team, and manage them in a visual pipeline — all without leaving the chat.

In-chat order capture

Customers browse, select, and confirm orders from within the WhatsApp conversation. No app download, no external checkout.

Order pipeline management

Orders move through stages — New → Processing → Dispatched → Delivered — with your team notified at each step.

Automated order notifications

Customers receive automatic WhatsApp updates for every order milestone — no manual follow-up needed from your team.

One inbox. Every use case.

Bytepaper’s Shared Team Inbox adapts to how your business works — not the other way around.

Customer Support

Route support queries to the right agent, auto-reply common questions, track SLAs, and close tickets — all in WhatsApp your customers already use.

Lead Nurturing

Capture leads from ads, websites, or events. Let bots qualify and warm them up. Hand off hot leads to your sales team with full context attached.

Order Management

Receive, confirm, and manage orders from chat. Automate confirmations and delivery updates. Keep customers informed at every stage.

Important Reminders

Send appointment reminders, payment due dates, renewal notices, or event confirmations — automatically triggered at the right time.

WhatsApp Flows (Input)

Collect structured data — feedback, addresses, survey responses, onboarding info — through interactive WhatsApp Flows. No form links needed.

Broadcast & Re-engage

Send targeted broadcasts to customer segments. Re-engage dormant leads with personalised offers. Build loyalty that drives repeat purchases.

✨ Start in minutes

Ready to make WhatsApp your most powerful sales channel?

Join thousands of brands using Bytepaper to connect, convert, and retain customers — directly on WhatsApp.

Check out pricing
Book a Demo
Login